You can create alert rules from any form in Microsoft Dynamics 365,
for example, if you need to create an alert rule for customer changes like customer group or create new customer...etc
Go to all customer form
go to options tab and
click create alert rule
in Alert me when tab
you can specify which field /all fields you need to alert and which event type
if you select ALL fields
you can alert for creating or deleting a record event only
if you select a specific field
you can alert for changing this field
in Alert me for Tab
you can select all customers or the current customer only
also, if you need to set up this alert rule for a specific date or no end date based on your business requirements
** define the user that you need alert and subject for this alert and finally don't forget the message
Click OK
you can change the change based alerts from system administration
and set up the recurrence
you can set up start and end date.. and recurrence pattern
and click ok
Go to the action center to see the alerts
To see the details for changes or records that have been created click on the link in the Alert
for more details click here
for example, if you need to create an alert rule for customer changes like customer group or create new customer...etc
Go to all customer form
go to options tab and
click create alert rule
in Alert me when tab
you can specify which field /all fields you need to alert and which event type
if you select ALL fields
you can alert for creating or deleting a record event only
if you select a specific field
you can alert for changing this field
in Alert me for Tab
you can select all customers or the current customer only
also, if you need to set up this alert rule for a specific date or no end date based on your business requirements
** define the user that you need alert and subject for this alert and finally don't forget the message
Click OK
you can change the change based alerts from system administration
and set up the recurrence
you can set up start and end date.. and recurrence pattern
and click ok
Go to the action center to see the alerts
To see the details for changes or records that have been created click on the link in the Alert
for more details click here
Hi Mahmoud,
ReplyDeleteI followed every step, however I get no notifications.
The alert is created
The batch job is created (change based alerts + email distributor batch).
I want to be alerted when the order send status in purchase order request form changes. Can you clarify what I may be missing in setup? We are using D365 version 21.