How to delegate workflow in dynamics 365?

Workflow delegation with the same functionality in AX 2012

If you plan to be out of the office or otherwise unavailable to act on work items, you can delegate, or reassign, your work items to other users.

you can setup Workflow delegation for the user per module, workflow or all work items 

Go to system administration/users /users



and select a specific user


and click user option, and go to workflow tab 


you have three scopes to apply delegation 

1- all:: you can delegate all work items to another user for a specific period 

Delegate field, select the user to delegate the work items 


you can enable or disable rule as you need.

2-Module:: Delegate only the work items that are related to a specific type of workflow

you must select the type of workflow as the below 


3-workflow:: you can delegate work items for a specific workflow 


You can view delegation rules 


as you see, we select enabled to view enabled rules only.

you can choose one of the multiple options like all, active, past,..etc




Comments

  1. Hello,
    Is it possible to delegate the same work items to several users instead of one? For example i would like to delegate the PO workflow to user x and user y, so that they are both able to approve the PO.
    Thank you,

    Claire

    ReplyDelete

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